Whenever you try to scan from your HP printers there are chances that scanner isn’t found or the scan fails. There can be any communication or connection error that may cause to scan to failure. Here is the list of errors that you can face:
- An Error occurring while communicating with the scanning device or HP imaging device.
- Computer not found or detected.
- Scan to computer is unavailable or no longer activated.
- Scan unsuccessful.
- The Scanner not found or the scanner couldn’t be initialized.
With the help of instructions provided by the experts of HP Printer Repair Service Centre, confirm that the issue is also related to printing.
- If the connection error is occurring when both printing and scanning, then click here for the guided solutions of printer not maintain a wireless network.
- If having printing and scanning issues on a wired connection, then ensure the cable is connected to the printer Ethernet port and to the port of the router.
In case, you have a connection issue when scanning only then restart devices & check the driver scan settings. Follow these:
- Turn off your HP printers and ensure the power cord connects directly to an electrical outlet.
- Close all programs currently running on your computer.
- Shut down your computer and turn on the printer now.
- Power on the Computer and search Windows for your printer model name.
- Click the Printer name in the appeared list.
- Click Scan a Document or Photo or Manage Scan to computer, if Hp Printer Assistant opens
- Make sure the checkbox is ticked beside ‘Automatically Start Scan to the computer when I log onto Windows’ option.
- To view scan connection status, settings & preferences, Click Scan Settings.
- Try to scan now and see if the issue is resolved.
If the error still persists you need to check the network and printer connection issues. You can also Run the Print and Scan Doctor, check Windows image acquisition settings, disable firewall software on your computer or uninstall the printer software.
If you do not know how to perform whatever is suggested in the above paragraph, connect to HP Printer Repair Service Centre +1855-253-4222 and get help. Our experts are always available to assist with the best possible ways and resolutions. Give a call on our helpline number and get the instant responses.
